March 25, 2017
"I ordered one of their weekly specials, the "bantam special (15 chicks)". They shipped it on the day they said they were going to, and I was able to track the shipment. Unfortunately, my shipment was delayed (no fault of the Hatchery, at all!), and my chicks came over a day late, and had gone north (which was experiencing below 0° weather) before coming back south to me, so only one of the chicks survived the shipment. I tried to call, and couldn't get through, so I sent an email. They promptly emailed me back to let me know they were experiencing a high volume of calls after the weekend, and will have a service rep call me when they catch up. I received a call a day and a half later- the woman was very kind and understanding. She put me down for another bantam special, which will be shipping out Monday. I can't wait to receive my new chicks! The one chick that survived is absolutely beautiful! Super healthy and full of spunk! Thank you Cackle for your great customer service, and being so understanding of the situation. I will definitely order from you in the future!"
March 21, 2017
"We ordered a mystery box a few weeks ago. We received 54 chicks, all very different! We ended up with 3 turkeys, and so many that we can't even begin to identify yet. It looks like so far we have about 40 girls, which is great since we will be keeping them as egg layers/pets.
We are so happy with our order than in another week when these little ones are ready to be moved to the hen house, we are going to order another mystery box. Can't wait to see what we get next time! We very highly recommend cackle hatchery!
March 15, 2017
"I ordered 10 Barred Rock (1extra sent), 10 Buff Orpington, and 10 New Hampshire Red(1extra sent) and 15 Ancona Ducklings(1 extra sent). Well a blizzard hit here in NY yesterday, giving me over 2 ft of snow. Given that the ship date was Monday, I thought for sure we would be greeted by 2 boxes full of dead creatures. Happy to say, not a single DOA!!! Heat pack in the chick box was still warm, and everyone ate and drank. There are 3 smaller chicks that are a bit slow recovering, but no pasty butts either. When I went to the post office to pick them up, there was another box from another hatchery, twice the size of my two. While our boxes were chirping away, that box was barely making sounds. Thanks for a great job Cackle!! First time ordering online for me, and would order again from you in a heartbeat."
March 11, 2017
"I ordered 15 Heritage Rhode Island Hen chicks, and 2 Rooster Chicks. To my surprise, I had no DOA and here on the 2nd day, all are doing well. I was worried about the cold, but they put a heat pack in with the chicks and none were chilled. So far, I am very pleased. I am following instructions and will continue to do so. Warm water and heat light really got them going. They drink and eat constantly. I am sorry some folks are having problems, but all is fine here in Ocala. Maybe they are a hardier chicken, but I couldn't be more pleased."
March 9, 2017
"I recently ordered 50 heavy breed pullets from cackle hatchery, and I have never been more impressed with the condition of the chicks. They were all healthy looking, I lost none of them during shipping, and when I transferred them into their enclosure with food and water, they immediately began eating and drinking.
The price was outstanding, and my order was sent promptly. I am so thoroughly impressed, I will definitely be ordering from cackle hatchery again. I've never seen such great chicks, and I've ordered from other companies as well.
Edit to add: when I placed my online order I put a request of "ASAP" ship date, meaning I was willing to take them as soon as they come available. I was called not even a week after I placed the order to verify if I could receive them right away. I'm so happy with their outstanding customer service."
March 8, 2017
"Our chicks were ready for pick up at the post office a day early. Post master was worried because she didn't hear chirping like from other chick shipments. We opened the box ASAP and were delighted to find all babies doing great! They were double boxed and toasty warm. Once opened all the chicks could be heard chirping and were very active. The post master was very impressed and said she wished all hatcheries took such great care in packaging their chicks. Thank you for all our new little bantam hens. They are super healthy and doing great!"
March 3, 2017
"It is the best hatchery around. The staff treats you like family and always there when you need help. I have ordered all of my chicks from the hatchery. I just love brooder room when you choose what chicks you want. I just ordered a surprise and twenty five feathered bantams and there are doing great. I have only lost one so far."
March 3, 2017
"We ordered a mixed flock of 22 chicks. We were sent two extra chicks, both from breeds we requested in our order. The chicks arrived quickly and were in excellent shape right out of the box. The minute they hit the floor of the brooder, the entire group was active, eating, drinking and running around. I ordered from another hatchery a few years ago and had a very different experience with both customer service and chick health and quality. I will definitely order from Cackle when we replenish our flock in the future!"
March 2, 2017
"I order 15 chicks and they sent 2 extras of salmon faverolle chicks... Sent out yesterday I got today.. They had food heat pad.. Wish they had more than 5 starr because they need more... Thank you for my beautiful fluffy butts"
February 25, 2017
"I ordered 15 Mixed Colored Silkies I received 20 all alive. However 5 has died but that happens with baby chicks I'm not blaming anyone for that I understand how that goes. I am very pleased with my order and Cackle Hatchery. Thank you!"
February 24, 2017
"I ordered over the phone for a box of chicks, the customer service was fantastic and the people were very polite and understanding. I got my shipment of 34 chicks (Black New Jersey Giants, Plymouth Barred Rocks and White Australorps) to my home in Hawaii. The tracking for the shipment was sent to my email and was easy to follow, I picked up the small box at the post office with ease (you could hear the birds tweeting and all the other patrons at USPS had puppy dog eyes asking if I had baby chicks). The box had heating packs to keep the chicks warm and care papers to read on the top. To ship to Hawaii you need a higher minimum of birds and I had to pay an extra shipping fee but it was totally worth it! I am so happy with my new flock! Thank you Cackle Hatchery! 10/10"
"We order 54 chickens from them. More than half were ordered a month in advance after carefully selecting the date each chick would be available on. When the time came, they sent the correct information-invoice, instructions, and details like shipping info. Two days later, the post office calls, and we were able to get them. Thankfully the post office had enough sense to keep the birds inside to let them stay warm. Sadly, of the original 38, we had lost 3 (bringing the flock to 35). This was due to the birds either having cocci (from ingesting feces, or were born with it). We decided to order more, for variety. We ordered the last bit (16) and, received them in great condition. All of them are still doing great. We are at 3 weeks with the older ones and 2 weeks with the rest. They are getting their feathers in, practicing flight at times, wattles and combs developing. They are great birds and we will do business with Cackle Hatchery again, as we didn't have any major issues."
February 22, 2017
"Such a wide variety!! I ordered the Hatchery Surprise box and got 53 chicks! I mentioned I was interested in rare breeds, no water-fowl, and a wide variety and boy did they deliver! I have a very wide variety, most of them rare breeds. Only one died (week after due to blowout). I for sure have a Silkie, some Phoenix's, a Golden Spangled Appenzeller Spitzhauben (yes I'm 100% certain and was blown away), few Polish, number of different bantams, Easter Eggers, a many many more that I can't yet tell. SO happy!"
February 15, 2017
"Got my 3 babies this morning and all are doing great so far! They arrived with Grogel and chick food in their box as well as two heat packs, I couldn't be happier! I also received an email with tracking and got tracking earlier from their customer service because I wasn't sure I'd receive it via email. Thank you cackle!"
February 8, 2017
"I just ordered my first batch of chicks from Cackle Hatchery! I picked them up today and they are all very lively and adorable!! I ordered 26 and they threw in 5 extra ones :) I couldn't be more pleased with your customer service and how well you take care of the chicks. My fiance and I are so happy with the order, that we just placed another one! I can't wait to see what's in the mystery hatch box! Thank you Cackle Hatchery, you have just earned another loyal customer."
January 15, 2017
"I live in Washington state....we ordered 15 last may and they are all very happy and healthy!i did get a hen that I am not sure what she is! Maybe someone could tell me....pic #2! I don't have a thing bad to say about these guys!i look forward to ordering on the future!
January 15, 2017
"Ordered 15 rainbow pullets. Received 16, 2 are roosters but so far they are still sweet at 4.5 months old. Just got our first three eggs this week. Very healthy birds. I highly recommend Cackle Hatchery."
January 6, 2017
"I have ordered two times in different years. Both times I found the service to be excellent. The quality of the birds I have received has been wonderful. I will once again be ordering new birds this year. Thank you Cackle for the great service and chicks you provide"
December 29, 2016
"Love Cackle. My sister had ordered from another hatchery but when mine arrived she said they looked bigger and stronger and much healthier than where she has ordered from. I have ordered a few hundred, all have arrived alive and healthy. I have noticed Buff Orpington roosters slipping into my Female orders. But I am happy and have and Will continue to recommend Cackle to friends."
December 26, 2016
"I have purchased and had shipped over 3000 birds from Cackle over the years.
1. Not once has a single bird arrived dead.
2. The Cackle Staff has always been pleasant and called if there were any problems or delays with my order.
3. Any problems and I can only remember one were dealt with fast and friendly.
4. Yep when your order pullets you are going to get some cocks now and then.
5. There have always been 2-5 more birds per 100 order than I ordered.
6. The Birds have always arrived healthy and vigorous.
7. I suspect many of the dead bird complaints are either postal services fault or mishandling of the chicks once they arrive. Seen a lot of people find creative ways to kill 2-3 day old chicks and then blame the hatchery.
If I could give these folks 10 stars I would."
December 19, 2016
"Cackle Hatchery is a really good source for any type of chickens. Their shipments arrive strong and healthy. All of my chicks were alive and hearty with good ability to thrive. I bought Wyandottes, Orpingtons,Golden Laced and Red Laced Wyandottes as well as Speckled Sussex. They can survive cold temperatures with minimal care and they are all dependable layers.My Buff Orpington Rooster is remarkable at passing on his traits to chicks I have hatched.He has never displayed any aggression or fighting in the coop. I consider this flock to be a good investment.."
December 5, 2016
"We have ordered from cackle several times now. Each time we have had great results with all chicks arriving live and minimal loss in the weeks to follow. They've all grown up healthy, beautiful and strong birds. We will defiantly continue to order from Cackle in the future!"
December 1, 2016
"I purchased 15 silkies chicks (buff, black, and splash) this past july. I'm in nc, so a little bit of a hike for the chicks, and everyone arrived on time, happy and healthy. I actually ended up with 17 total, getting and extra buff and black. They all just hit maturity here and they grew up beautiful. Excellent quailty chicks. I highly recommend."
October 24, 2016
"I have ordered several healthy birds from Cackle Hatchery. All arrived alive and well. I ordered 25 jumbo Cornish cross and due to busy life they did not get butchered until 10 weeks. My turkeys I ordered are in great shape. I am now trying my hand at hatching my own but I know where to go if I want more! Thank u so much and I love ur posts, I read them everyday. Very informative."
October 19, 2016
"I've dealt with several hatcheries over the years. Cackle is by far the best from price to reliability. I've been to their hatchery in Lebanon. They are great people all of them. It's a wonderful stop if you're in SW Missouri. Visit them!"