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ORDERS AND RETURNS

At NO time will Cackle Hatchery® accept any returns of live poultry, sick poultry or dead poultry.  If you have encountered a problem please call our customer service department at 417-532-4581. Cackle Hatchery®’s Return Policy on all products other than live birds. If, within 30 days, you are not 100% satisfied with your purchase, we will replace the item or […]

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No Guarantees When Ordering Hatching Eggs by Mail

Eggs that are sold specifically for hatching are called, fittingly enough, hatching eggs. They cost more than eating eggs but come with no guarantee they will hatch. Too many variables are not under the seller’s control. Even eggs laid by your own hens, or otherwise sourced locally, are not guaranteed to hatch. But when hatching […]

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The Coronavirus Pandemic Is Renewing Interest in Raising Backyard Chickens

The Coronavirus Pandemic is Renewing Interest in Backyard Chickens

The coronavirus pandemic has shut down businesses, closed schools, and disrupted supply chains. It has also led to a dramatic increase in chick sales.    “We are totally swamped,” says Jeff Smith of Cackle Hatchery. “It’s a little overwhelming.”    Indeed, at Cackle Hatchery alone, sales have doubled over the previous year as more and […]

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The Pandemic May Cause Chick Shipment Delays

Every spring, Chick Season® causes a surge in shipments through the United States Postal Service. The annual increase in cargo, consisting of chicks and support accessories, creates space issues. As a result, chick shipments may get delayed in transit. Sometimes the surge in numbers of packages will slow things down to the point that chicks […]

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Placing a Value on Chickens Killed by a Dog

Dalmatian

Placing a value on chickens killed by a dog is not always easy. To start with, most backyard chicken keepers value their chickens much more than the birds’ economic value. However, anyone wishing to obtain compensation from the dog’s owner must set aside emotions and try to make the best case for the chickens’ monetary […]

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